Shipping policy
Shipping Policy
At Vira, we are committed to delivering your order with care, efficiency, and reliability.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
- USA: 3–7 business days
- International: 7–14 business days
Please note that delivery times may vary depending on your location and external factors such as customs or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Delays
While we do our best to ensure timely delivery, Vira is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once an order has been marked as delivered, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.
International Orders & Customs
International customers may be subject to customs duties or taxes. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Nourmog77@gmail.com